Shipping & Returns

Shipping

Switzerland:
Courier: DPD
Delivery time: 1-2 days
Free delivery

Rest of World:
Courier: UPS Express
Delivery time: 1-3 days
Free delivery (excl. possible import duties)
Some countries may charge import duties. Check with your local customs agency for more information.


Returns

Your satisfaction is our highest goal, and we hope that the product you have purchased meets your expectations. If you have changed your mind about the products ordered from GNL, you can return the products to us within 30 days of the original invoice date so that we can provide an exchange or refund. The costs for returning an item are the responsibility of the purchaser. You also have the option to return or exchange items at our showroom.

To exchange or return an item click here

If you have a warranty issue, please contact us at info@gnlfootwear.com

Please note that the exchange of goods or the reimbursement of the value of the goods is only possible if the goods are not worn, damaged, washed or altered. Goods that have not been treated carefully are excluded from the exchange and reimbursement of the value of the goods.

In any case, please contact us by e-mail before returning any items if you have any questions.