Switzerland & Liechtenstein:
Courier: Swiss Post
Delivery time: 1-2 days
Rest of the world:
UPS Courier: Customers can choose between different UPS options depending on the region, from standard to express.
Free shipping with UPS (1-3 days) with purchases over CHF 270.
We deliver worldwide, including taxes and customs fees, so you don't have to worry about surprise costs on delivery.
Your satisfaction is our ultimate goal and we hope that the product you purchase meets your expectations. If you have changed your mind about the products you ordered from GNL, you can return the products to us within 30 days of the original invoice date for an exchange or refund. We offer free exchanges and returns worldwide. Please follow the exchange and return process at the link below. You also have the option to return or exchange the item(s) in our showroom. The right of return does not apply to the purchase of gift vouchers and the category "new soles".
To exchange or return an item, click here
Please note that the exchange of goods or the refund of the value of the goods is only possible if the goods are in their original condition, i.e. undamaged, clean and in their original packaging.
Please contact us by e-mail if you have any questions before returning the goods.
If you would like to make a warranty claim, please click here.