Shipping

Switzerland & Liechtenstein:
Courier: Swiss Post
Delivery time: 1-2 days
Free from CHF 70

Rest of the world:
Courier: DHL
From an order value of CHF 150: Free shipping with DHL (5-7 days)
Up to an order value of CHF 150: Shipping costs calculated by DHL

We deliver worldwide, including taxes and customs fees, so you don't have to worry about surprise costs on delivery.

Returns & Exchanges

Your satisfaction is our ultimate goal and we hope that the product you purchase meets your expectations. If you have changed your mind about the products you ordered from GNL, you may return the products to us within 30 days of the original invoice date for an exchange or refund. We offer free exchanges and returns. Please follow the exchange and return process at the link below. You also have the option to return or exchange the item(s) in our showroom. The right of return does not apply to the purchase of gift vouchers and the category "new soles".

To exchange or return an item, click here

Please note that the exchange of goods or the refund of the value of the goods is only possible if the goods are in their original condition, i.e. undamaged, clean and in their original packaging.

Please contact us by e-mail if you have any questions before returning the goods.

If you would like to make a warranty claim, please click here.