Warranty

To register your shoes and extend your warranty, please click the following link: www.gnlfootwear.com/garantie

Size and cut

Our shoes are usually true to size. If you are still unsure of which shoe size you should choose, we recommend using the sizing tool on our website.

GNL shoes are neither particularly wide nor narrow cut. The great thing about GNL is that it adapts to your foot thanks to its soft and flexible materials. If you have very wide feet, the shoes will soon feel like socks after a little wearing in. If you have very narrow feet, the fit can be adjusted very well via the laces.

Our elastic laces

Once set correctly, there is no need for any more lacing.

Some GNL laces are elastic and can stretch up to 50%. That means you can save yourself the annoying lacing, and after initially adjusting the laces, you can slip in and out of your shoe with ease.

To adjust the elastic laces, pull them as tightly as needed. Then make new knots and cut the rest off. You’re good to go!

Maintenance

What is the best way to care for my GNL shoes?

Leather and vegan leather shoes should be waterproofed at least twice before you wear them for the first time. Leather and vegan leather reacts well to good care and thus lasts a very long time. Therefore, the shoes should be regularly treated with care products and impregnation. This way they look beautiful and repel dirt and water.

For cleaning, we recommend water and a damp cloth to wipe away dirt, or some dish soap and water together with a fine brush especially for leather and suede. Make sure you wash off the soap and let the shoes air dry. Finally, we recommend a shoe spray to protect leather and synthetic materials.

The textile insoles of the leather shoes can be washed in the washing machine at a maximum of 30° Celsius and should be air dried.

Textile shoes should be impregnated with a product suitable for textile shoes from the first wearing and at regular intervals.

If they are dirty, we recommend using a fine brush together with some detergent and water to remove the dirt. We strongly advise against putting your shoes in the washing machine, as this can damage the material and weaken the adhesive. Always let your shoes air dry after cleaning and then use a protective spray to protect them from dirt and water.

The textile insoles are machine washable at a maximum of 30° Celsius and should be air dried.

Manufacturing

Every GNL shoe is manufactured in a small mountain village in Bulgaria. With the purchase of our products, you support a small European family company.

Our leather comes from Italy. We only use leather left over as waste from meat production for our shoes. When manufacturing the shoes, we take great care to use as much leather as possible to waste as little material as possible.

Product

Once the outer soles are worn down, we can have the outer surface replaced in our shoe workshop in Zurich or at a location near you. See RE-SOLE YOUR GNLS

The GNL insoles can easily be exchanged without any issues so that you can wear your GNL shoes with orthopedic insoles if needed.