Refund policy

Your satisfaction is our highest goal, and we hope that the product you have purchased meets your expectations. If you have changed your mind about the products ordered from GNL, you can return the products to us within 30 days of the original invoice date so that we can provide an exchange or refund. We offer free exchanges and returns. Please follow the exchange and return process in the link below. You also have the option to return or exchange items at our showroom. The right of return does not exist for the purchase of gift vouchers and the category "Re-Sole".

To exchange or return an item  click here

Please note that the exchange of goods or reimbursement of the value of goods is only possible if the goods are in their original condition, i.e. undamaged, clean and in their original packaging.

In any case, please contact us by e-mail before returning any items if you have any questions.

If you have a warranty issue, please contact us at info@gnlfootwear.com